Privacy Policy
Toolwire, Inc. (the "Company"), formerly Logilent Learning Systems,
Inc., is fully committed to protecting your (the "User") privacy. This
Privacy Policy ("Policy") intends to explain to Users what personal
information the Company collects, how it is collected, how the Company uses the
information, and how the Company safeguards it. The Company will update this
Policy in the future to take into account new technologies and new business
activities.
What Information Do We Gather?
The Company gathers two types of information: 1) the personal
("User") information that the User provides to the Company, and 2)
Website use information generated as the User browses the Website.
Personal User Information
When the User purchases a product or service from the Company, or requests
information, the User provides personal information by completing an electronic
Website or paper form, transmitting information over the telephone or
facsimile, or by delivering the information in person. This User information
will generally consist of at least a full name and email address. Additional
information may consist of mailing address, employer's name and mailing
address, day or evening telephone and fax numbers, and credit card
authorization information. If the User chooses to communicate with the Company
via email or voicemail, the email address and correspondence, voice messages,
and the Company's response may be retained and gathered. The Company might use
this personal User information to help administer business activities, and
provide products and services. The Company also uses User information to notify
the User of changes to Websites, new products and services, or special offers
that the User might find of interest. A User may opt-out of this notification
process at any time by notifying the Company through a reply email.
Website Use Information
Certain information may be automatically gathered as a result of the User's
visit(s) to the Company Website through a technology known as
"cookies." Cookies are a function of a Web browser's ability to
identify a computer accessing a Website based upon data gathered on previous
visits by the same computer. A cookie is a small amount of data stored by a
computer's Web browser on the computer's hard drive. The Company's Website(s)
use cookies to keep track of the User's IP address so that the Company can
deliver a personalized User experience. The Company uses cookies to deliver
content specific to the User's interests, and to store data collection so that
Users do not have to re-enter information each time the Website is visited. The
Company also uses cookies to diagnose problems within the hosted application,
and to administer Website(s). In addition, cookies are used to identify the
User profile, and to gather broad demographic information. The Company uses
cookies to gather information about our Website(s) users' browsing activities
(such as the paths followed by users to arrive at a Website) to evaluate and
improve the Company's Website(s) and customer service. Cookies also help to
gather business and technical statistics that the Company uses to administer
and improve its business practices. A User may opt-out of this information
gathering process by disabling the cookies feature in the User's web browser.
Security
The Company utilizes the services of VeriSign, Inc., a member of the TRUSTe
program, and is thus in compliance with TRUSTe privacy principles. The information
the Company gathers is kept private and confidential, which is stored on a
secured server that is not accessible through the Internet.
Outside Links
The Company's Website(s) may contain links to other Websites. The Company
provides these links solely as pointers to information that may be useful to
Users of the Company's Website(s). Links to Websites not owned or operated by
the Company do not indicate that the Company recommends the products and or
services at the Website(s), or that the Company endorses the practices or
policies of the owner of the Website(s). The Company is not responsible for the
privacy practices or the content of other Websites.
Disclosure of Information to Outside Parties
The Company does not sell User information provided to the Company by the User.
The Company uses aggregated data, such as number of customers, sales volumes,
Website usage patterns, or sales of various products and services for internal
Company purposes. The Company may or may not provide this aggregated data to
third parties. No User information that would identify individual customers is
given to any outside party unless the Company is authorized by the customer to
do so, or the Company is ordered to do so by a court of competent jurisdiction,
or if the Company concludes that in good faith, the law requires disclosure for
the protection of the Company's legal rights.
Reviewing and Correcting Personal User Information
A User may request access to any or all of their own personal User information
by contacting the Company at the address below.
Policy Revisions
The Company may modify this Policy from time to time. Such modifications will
be posted on the Company Website(s), and will be effective when posted.
Website Contact
If you have any questions about this Policy, the practices of the Company's
Website(s), or any experience while visiting this Website, please contact:
Webmaster
Toolwire, Inc.
3746 Mt. Diablo Blvd., Suite 100
Lafayette, CA 94549
Tel: (925) 299 2000
Email: webmaster@logilent.com
© 1994 - 2003 Toolwire, Inc. All Rights Reserved. Toolwire, Logilent and Logilent LiveLabs are registered trademarks and Toolwire LiveLabs OnDemand is a trademark of Toolwire, Inc. in the USA and certain other countries. All other product names are trademarks or registered trademarks of their respective owners.